Help

Not sure about something?

Let us help you…

We are always here to help and appreciate that sometimes you can’t always find what you want on a website straight away. Check through our FAQs to help you, or get in touch.

User FAQs

Does the Website and App connect to each other

Our website and Memento Vita App connect seamlessly so that whatever changes you make on a laptop or desktop, are automatically changed on your App too.

Can I delete my data after use

Of course. When you no longer need to use Memento Vita, just email us at info@mementovita.co.uk to delete your data and we will erase your profile.

How much does it cost

It’s completely FREE. Our website and App were built to ensure you can deal with the loss of a loved one with as little issues as possible, we get enough value just knowing that we have helped in some way.

My App isn't working

Our Memento Vita App is a web-based App and as such, you need to be connected to the internet to really get the best out of all it’s features.

Supplier FAQs

What Editorial, Event and Marketing Opportunities Do You Offer

We offer our Funeral Directors and Suppliers the opportunity to showcase their own events, features and offers in our monthly newsletter, feature on our website in a sponsored ads, list in a blog post that includes details of their business to showcase to potential clients and offer the opportunity to get their business seen through push notifications.

How Do I Get Billed

Funeral Directors list for free and Suppliers get billed £5.99 a month. Simple as that.

Do You Have A Social Reach

We have a very large social following and promote Memento Vita primarily through Instagram and Facebook. We offer suppliers the opportunity to showcase their business on sponsored posts, but our social media is primarily for our users.

Can I Cancel At Anytime

Of course. All we need is an emailed confirmation of request of cancellation from the admin email and we will then cancel your subscription 60 days from the date in which we receive the email and remove all your data and images. But why would anyone want to cancel?

Get in touch