We are serious about protecting the privacy of our users. We are committed to being upfront about our privacy practices. This Privacy Policy describes how we use and protect your personal data.

This Privacy Policy was updated on 01/06/2020. It will take effect on 1/12/2019.

The Site is owned by Memento Vita Limited, 8, Orchid Way, Torquay, TQ2 8GR.

The terms “users” or “you” as used in this Privacy Policy, refer to both customers, who use the Site to look for services to hire, and suppliers who use this Site to list their services for hire.

We use information collected about you only as permitted in this Privacy Policy.

The Site may contain links to third parties’ websites. We are not responsible for the privacy practices or the content of those third-party websites. With this in mind, please carefully read any privacy policies on the third-party websites before engaging with the third-party with regards to their website or agreeing to their terms.

By providing information to us when registering as a planner or a supplier, sending enquiries or otherwise using the Site, you expressly agree to this Privacy Policy. This Privacy Policy was last updated in November 2019. We may occasionally amend this Privacy Policy to reflect regulatory requirements; advances in technology, Site updates and changes in our information collection and disclosure practices. Any new privacy policy will automatically be effective when it is published on the website. You should therefore return to our privacy page regularly to view our most up to date Privacy Policy. You may also wish to print a copy for your records.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at info@Memento-Vita.co.uk.

All images for Funeral Directors were originally listed using Google Maps Images and we own no rights to their copyright or use.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Memento Vita legal reasoning for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the unique context in which we collect the information:

Memento Vita needs to comply with the law
Memento Vita needs to perform a contract with you
You have given Memento Vita permission to do so
Processing your personal information is in Memento Vita legitimate interests
By agreeing to this Privacy Policy, Memento Vita are authorised to retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

The Type Of Information We May Collect:

In order to use Memento-Vita.co.uk, you need to provide us with a valid email address and a username associated with your account that you can choose and that represents your identity. You may review or change your name through your account settings. Depending on which services you choose to use, additional information, such as a business name, billing and payment information, a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. In order to minimise the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary to perform the activities described in this policy.

We may obtain location information you provide in your profile or your IP address.

How is this Information Collected?

We collect information that you voluntarily provide to us during your use of the Memento-Vita.co.uk Services. This can vary in range from location, email addresses, payment and billing data, funeral date and any other voluntarily inputted data.

In addition to information that you voluntarily provide to us, we also collect certain Non-Personal Information directly from you as you use the Memento-Vita.co.uk website and App, as well as indirectly where it is provided to us automatically by the third party application, social networking site (such as Facebook).

How is this information used?

Memento Vita will only use Non-Personal Information, such as what you have searched for on the site or your general geographic location, to present you with relevant advertisements. We also may use information we collect about how users interact with the Memento-Vita.co.uk site in order to identify, respond to and correct faults, improve our services and inform business decisions, as well as for security and fraud-prevention purposes. We also use this information to contact you with relevant confirmations, notifications or alerts that you have requested, such as email newsletters, notifications or correspondence between yourself and suppliers.

Is my Personal Information safe and secure?

We ensure that the confidentiality and security of your Personal Information are our utmost priority and we limit access to it to only those Memento Vita employees who need to come into contact with it in order to fulfil their role and enable the Memento-Vita.co.uk Services to be provided to you.

Where is my information stored?

The information we collect from you is stored on secure servers which are hosted by SiteGround.co.uk. These serves are located in the UK and we ensure that adequate technical and organisational measures are in place to protect the security of any information we store on our servers.

Log Files

Memento-Vita.co.uk will retain couple’s planner information for up to 6 months after the date of the funeral date specified. Supplier information will be retained for all active suppliers. Please note we also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

Does Memento Vita use cookies or other tracking tools?

We use cookies to collect, in line with this policy, Non-Personal Information from you relating to how you are using the Memento-Vita.co.uk website.

By using the Site as a Supplier you confirm that you are at least 18 years of age and are able to enter into a legally binding contract. If you are agreeing to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to this Agreement and, in such event, “you" and “your" refer to that company or other entity.

As a Supplier you acknowledge that we will not endorse you or your products or services. We are in no way responsible for assisting you in reaching an agreement with Members. We are not responsible for assisting you in providing goods and services to Members. Your membership or subscription to our Site may not be transferred or sold to another party.

As a Supplier you must list the true and correct name of your business on the Site. If there is a change to that business name, Suppliers must promptly update the Site and may need to provide additional documentation for proof of name change. Suppliers who engage in the sale of goods and services must have a valid business operations license, as applicable. By joining our Site, you agree to (i) provide us with accurate, complete information about yourself and to update this information as needed, (ii) safeguard your username and password, and (iii) be responsible for all activity of your account.

We may offer different types of paid and free memberships or subscriptions. For instance, we may offer “Basic," “Free Trial," “Lite," or other unpaid Supplier memberships. These unpaid Supplier memberships do not guarantee any advertising placement or other benefits. We reserve the right to modify the terms of or cancel any such unpaid supplier memberships. We may also offer memberships or subscriptions for which a Suppliers pays (“Paid Subscriptions"). Additional terms and conditions described in the Terms of Purchase apply to such Paid Subscriptions, and are made a part of this Agreement by reference. If there is a conflict between this Agreement and the terms for any service offered on or through the Site, such as Paid Subscriptions, the latter terms shall control with respect to your use of that portion of the Site.

If you are a Supplier and experience a dissolution, merger or other significant change in personnel (e.g., sale of company), then we, in our sole discretion, have the right to determine whether to keep active, transfer or terminate your account, including all User reviews and other Site Content previously associated with such account.

Withdrawing Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the platform. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communication. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account by email at info@Memento-Vita.co.uk to request that your personal information be deleted, except for information that we are required to retain.

How can I access or manage my Personal Information?

If you have created an account with Memento-Vita.co.uk you can manage and edit most of your Personal Information from within your profile settings.

Children’s Information

Another part of our priority is adding protection for children who are using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Memento Vita does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contacting Us

If you have any questions about this policy, please contact us via email at Memento-Vita.co.uk, or by letter to 8, Orchid Way, Torquay, TQ2 8GR.