These Terms & Conditions explain how you can use our websites and applications. If you would like to know more about how we use your personal information please visit our privacy policy.

This service is operated by Memento Vita Limited (“Memento Vita”) which is registered in England and Wales under company number 12652137. Please send all correspondence to Memento Vita Ltd, 8, Orchid Way, Torquay, Devon, TQ2 8GR.

Please read these terms and conditions carefully. By accessing and using our website and applications together with any content and features therein (including without limitation any games, widgets, embeddable media players and RSS feeds) (together, our “Services”), you indicate your acceptance of these Terms & Conditions, the Privacy Policy, the Code of Conduct and any other notices, guidelines and rules published by Memento Vita on our Services from time to time (each of which is incorporated into the Terms & Conditions by this reference). The Privacy Policy and Code of Conduct can be accessed from links on our Services.

If you do not accept these Terms & Conditions please do not access and/or use the Services.

Memento Vita may update these Terms & Conditions at any time. Please review the Terms & Conditions regularly to ensure you are aware of any changes. Your continued access to and/or use of our Services after changes have been made to the Terms & Conditions indicates your agreement to be legally bound by the updated and/or amended Terms & Conditions.

***The vast majority of Funeral Director profiles were set up by Memento Vita as a way to enhance your search range. Each Funeral Directors that we originally set up take no responsibility for any text or mis-information that can been seen on their profile. All images were taken from Google Maps and are not a clear picture of the Funeral Directors business but more of an overview of the location and surrounding streets.

Supplier Terms & Conditions

INTRODUCTION

These terms and conditions (the “Supplier Terms & Conditions”) govern the relationship between (a) Memento Vita Limited – Company number 12652137 (“Provider”), who own the website, https://mementovita.co.uk (“Website”), and whose address 8, Orchid Way, Torquay, Devon, TQ2 8GR; and (b) any supplier of services listed on and/or made available through the Website (“Supplier”).

The Supplier Terms & Conditions constitute a legally binding agreement between the Provider (Memento Vita Limited) and the Supplier. Any Supplier who registers on and uses the Website agrees to the Supplier Terms & Conditions. The Provider recommends that the Supplier saves their own copy of these Supplier Terms & Conditions for their own records.

The Provider (Memento Vita Limited) does not authorise any Supplier to register with this Website unless the Supplier (a) is able to enter into legally binding contracts; and (b) agrees to comply with the Supplier Terms & Conditions as stated.

SCOPE OF THE PROVIDER’S SERVICES

The Provider offers an online platform that enables Funeral venues and Funeral services suppliers (together “Suppliers”) to publish information about the Funeral services and/or products they offer (“Services") on the Website (“Listings”); and also to communicate directly with people interested in booking such Services (“Customers”).

The Provider does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listings or Services. Suppliers alone are responsible for their Listings and Services.

When Customers and Suppliers make or accept a booking, they are entering into a contract directly with each other. The Provider is not and does not become a party to any contractual relationship between Customers and Suppliers. Except as expressly specified in these Supplier Terms & Conditions, the Provider is not acting as an agent, guarantor or in any other capacity for any Supplier, and no relationship of employment, partnership or otherwise is created between the Supplier and Provider.

The Provider assumes no duty to investigate complaints and is not obliged to take any action against Suppliers or Customers, except as may be required by law.

Due to the nature of the internet, the Provider cannot guarantee the continuous and uninterrupted availability and accessibility of the Website. The Provider may restrict the availability of the Website or certain areas, if this is necessary in view of capacity limits with our hosting provider, the security or integrity of the Provider’s servers, or to carry out maintenance or upgrade measures that ensure the proper or improved functioning of the Website. The Provider may improve, enhance and modify the Website and introduce new functions from time to time. The Provider will, where possible, aim to ensure that maintenance of the site that causes any such restriction is undertaken at a time when most Customers’ usage is least affected.

PROFILES

In order to advertise their Services on the Website, Suppliers must first register a profile (“Profile”). The Profile registration forms must be completed accurately and fully.
In registering a Profile, the Supplier agrees to all these Supplier Terms & Conditions as show on the sign up page.

When registering, the Supplier will have a chance to upload information about the Services it provides, to be included in its Website listing, such as products and/or services offered, prices, images, videos and locations covered. This includes the ability to upload audiovisual samples, in order to enhance prospects for sale to prospective Customers.

Services search snippets are searched and displayed based on the Provider’s sort algorithm. Customers can also search for Profiles according to various criteria, such as categories, availability, pricing, location and ratings.
The Supplier commits to present its Profile, including all information concerning the Services, fully and accurately, and to keep the information updated.

The Provider reserves the right to remove any Supplier Profile on the Website that appears, in the Provider’s sole discretion, to be breaching, capable of breaching, or associated with the breach of, any provision of these Supplier Terms & Conditions.

If the Provider, including as a result of information provided by Customers, suspects that the Supplier has supplied false information, the Supplier acknowledges that the Provider is entitled to carry out identity checks on the Supplier or to prove the existence of a Service, and if requested to do so, the Supplier agrees to promptly supply to the Provider such proof of identity or evidence of a Service’s existence as the Provider requests.

The Provider has the right to refuse registration and remove Profile and Listing to a Supplier for any reason at its absolute discretion.

COMMUNICATION BETWEEN SUPPLIER AND CUSTOMER

The first contact by a Customer with a Supplier shall be exclusively through the enquiry form supplied on the Website.

Once a Supplier has been contacted by a prospective Customer through the enquiry form supplied on the Website, the Supplier is free to provide its contact details to that prospective Customer.

Suppliers acknowledge that unauthorised third parties may misuse any Website messaging system and unlawfully intercept or read messages. The Provider is not liable for any such misuse.

The Provider will be copied into each enquiry form initiated through the website and App to maintain an understanding of contact numbers. The Provider will not contact the Supplier or Customer at any time in relation to any enquiry.

CUSTOMER REVIEWS

Customers may post their own ratings and/or reviews of Suppliers’ Services (“Customer Reviews”) on the Website. Please note that the Provider does not, and does not realistically have the ability to, verify the accuracy or otherwise of Customer Reviews and is in no way responsible or liable for the truth and accuracy of Customer Reviews.

The Supplier is given the opportunity to review Customer Reviews and to respond to them as soon as possible. The Provider reserves the right to remove Customer Reviews if it deems this Review is unreasonable.

FEES

Suppliers pay a monthly or annual fee (“Subscription Fees”) as agreed between the Provider and Supplier for specific supplier categories.

The Provider will, at their sole discretion, offer periods of Free Listings, this is a unique offering which can end at any time and upon a Suppliers renewal date being met, the Supplier will need to commit to a Subscription Fee or risk losing their Profile and Listing.

The Provider reserves the right to amend its payment structure at any time (after allowing Suppliers a 6 month notification period) to go to a “Pay Per Lead” payment structure. If this payment structure is ever committed to, a Supplier who elects to pay Enquiry Fees must, when choosing this option, specify a maximum number of enquiries he/she wishes to receive (the “Agreed Budget"). By indicating an Agreed Budget, the Supplier is not committing to spend the Agreed Budget but is merely notifying the Provider that he/she does not wish to exceed the Agreed Budget. A Supplier will be liable to pay sums incurred up to the amount of the Agreed Budget only.

The Provider will charge the supplier the monthly Subscription Fee on the same day of every calendar month that the Supplier committed to creating a Listing. Suppliers on the old “pay-per-enquiry" model are charged once the Supplier has accrued £25.00 worth of spend on Enquiries.

Suppliers who elect to pay a Subscription Fee can choose to pay on a monthly or annual basis. Suppliers in categories who pay on a monthly basis will be charged the agreed monthly fee on the same day of every calendar month that the Supplier committed to creating a Listing. Suppliers paying an annual fee depending on their category will be charged the agreed annual fee on the first day the contract takes effect, and every anniversary thereof while the Supplier continues to use the Website as a Supplier.

Charges that are not disputed within fourteen (14) days of the date charge are conclusively deemed accurate.

The Supplier shall provide the method of payment and the Provider will record the method in the Supplier Registration. All sums are exclusive of VAT unless stated otherwise. Supplier shall pay the sums (including, if applicable, VAT and any other applicable taxes or charges imposed by any government entity) in the manner dictated by the method of payment agreed between the parties. If payment is not made when due, the Provider may charge interest at the rate of 4% per annum above the prevailing base rate of Bank of Scotland PLC from the due date until the date of actual payment, whether before or after judgment.

The Provider may change its pricing, if applicable, at any time. Suppliers will be notified of any increase at least thirty (30) days in advance of such increase and shall have the opportunity to terminate their subscription/use of the Website for ten (10) days from notification. If the Supplier does not terminate their subscription/use of the Website within the allotted time, they will be deemed to have accepted the price increase.

Charges will be calculated solely based on records maintained by Provider. Provider shall provide Supplier with password-protected access to 24/7 online reporting information so that Supplier may monitor its Listing.

Supplier will submit valid credit/debit card details upon registration and keep this information up to date. Supplier card details will not be stored by the Provider but may be stored by the third party payment facility, Stripe.

All banking and other fees relating to a disputed payment shall be borne by the Supplier. Credit card number and entry of username and password are via 128 bit Secure Socket Layer (SSL) technology. The Provider uses Stripe Payments as the Payment Provider.

TERMINATION

The Provider can terminate the Supplier’s use of the Website at any time [by giving the Supplier two weeks’ notice].

If the Provider determines, or an allegation is made, that (a) a Supplier’s Listing or other content associated with a Supplier contains any material that is deemed false or misleading, or against the law or any applicable regulations or the rights of any person or entity; (b) a Supplier has misused the Website; (c) the Supplier is in material breach of these Supplier Terms & Conditions or any other obligations owed to the Provider, any Provider Affiliate or Customer; (d) a Supplier has been abusive or offensive to any Customer, or any employee or representative of the Provider; or (e) a Supplier uses a false identity, then, notwithstanding any other remedies the Provider may have pursuant to these Supplier Terms & Conditions, the Provider shall be entitled to terminate this agreement with such Supplier immediately and remove a Supplier’s access to the Website

If the Supplier decides to terminate its relationship with the Provider, the Supplier must contact the Provider in order to deactivate its profile. The Supplier will be required to arrange payment for any outstanding invoices before its profile can be fully deactivated. Suppliers are required to honour their contracts with any Customer they are in mid-transaction with even if they choose to terminate their relationship with the Provider.

INTELLECTUAL PROPERTY RIGHTS

All content that appears on the Website, and the Website itself, is protected by intellectual property rights. Reproduction of the Website, in whole or in part, including the copying of text, graphics, audiovisual images or designs, is prohibited unless offered and approved from the Provider in the form of Supplier Badge.

Where a Supplier uploads or transmits through the Website any content of any type, including text or images, the Supplier undertakes that he/she has the right to do so, and has been granted the necessary consent by any persons featured or suppliers of featured items.

To the extent that a Supplier’s Profile and other uploads may contain trademarks, the Supplier declares that he/she has the right to use them, including sublicensing rights.
The Supplier hereby indemnifies the Provider against any intellectual property right infringement claims committed by the Provider due to materials provided by the Supplier/uploaded by the Supplier onto the Website.

By uploading any form of content to the Website, the Supplier authorises the Provider and each of the Provider’s Affiliates to display and disseminate the content in connection with the performance of the Website and these Supplier Terms & Conditions.

To promote the Provider and to increase the exposure of Listings to potential Customers, Listings and other Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements, and by registering for the Website the Supplier grants permission for such use.

Suppliers are permitted to download, display or print individual pages of the site to evidence their agreement with the Provider. The relevant file or the relevant printout must clearly bear the text “Memento Vita” – All Rights Reserved”.
The Provider complies with its data protection obligations.

FURTHER RIGHTS AND OBLIGATIONS OF THE SUPPLIER

The Supplier is required to keep account login details secret and not to pass them on to third parties. The Provider will never ask Suppliers to disclose these details. If Suppliers are contacted by third parties and asked for their login details, under no circumstances should they impart any of those details, but should immediately notify the Provider of the occurrence by email at info@mementovita.co.uk. Should any Supplier notice that their account is being used by an unauthorised third party, they should immediately report the matter to the Provider through email at info@mementovita.co.uk and change their password.

Suppliers are responsible for ensuring that their Profiles, policies or any other aspects of their Services provided via the Website do not infringe the law or the rights of any person or entity. Profiles must not contain false information, personal insults, anything defamatory, or anything that infringes copyright or data protection law.

INDEMNIFICATION

Each Supplier shall indemnify and hold the Provider harmless against any claims by third parties brought against the Provider arising out of or in connection with any breach of these Supplier Terms & Conditions on the part of that Supplier.

PROHIBITIONS

The Supplier shall not directly or indirectly:

• breach any of the conditions contained within these Supplier Terms & Conditions
• with respect to the Website, its content, and databases comprised in the Website, in any form, whether by using automatic devices or manual processes, exploit, copy, distribute, reproduce, edit, translate, make publicly accessible or decompile any of the same
• monitor content on the Website by means of robots, spiders, or other automatic instruments
• use the Website for purposes other than those referred to in these Supplier Terms & Conditions
• use the site or the tools and services on the site for any purpose other than those expressly set out in these Supplier Terms & Conditions
• reproduce any portion of the Website on another website or otherwise, using any device including, but not limited to, use of a frame or border environment around the Website, or any other framing technique to enclose any portion or aspect of the site, or mirror or replicate any portion of the site
• upload or send to the Website any contents or programs, which on account of their size or nature, might damage the Provider’s, Suppliers’ or other Customers’ computers or networks
• include content on the Website that breaches any applicable criminal or other laws, or encourages any such breach
• use or access the Website in any way that might endanger any computer system or network, including by making available any virus (for which purpose, “virus“ includes any program introduced into a system deliberately which carries out a useless and/or destructive function, such as displaying an irritating message or systematically over-writing the information on a user’s hard disk)
• post or transmit information that is in any way false, fraudulent, or misleading, or engage in any act that may be considered “phishing“ (whether primary, secondary or other) or that would give rise to criminal or civil liability
• post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material;
• refer to the Provider or any Customer or other

Supplier in any way that might lead someone to believe that they or any website is sponsored by, affiliated with, or endorsed by the Provider or any Customer or other Supplier except with relation to our Suppliers Badge.

NOTICES

Messages are to be sent by email to info@mementovita.co.uk or by post to Memento Vita, 8, Orchid Way, Torquay, Devon, TQ2 8GR.

Notifications of copyright infringement must contain:

• your postal address, telephone number and e-mail address
• precise details about the content in question (insertion of the text or image) including a link to the website
• a signed declaration confirming that you:
i. hold the exclusive rights to use the work; and
ii. have not authorised the use of the material in question in this form.

PROVIDER’S LIMITED LIABILITY

In no event will the Provider be liable for any lost profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from the Website, the Supplier’s use of the Website and/or any transaction with the Customer, even if the Provider has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause of action. If the Supplier is dissatisfied with the Website, does not agree with any part of these Supplier Terms & Conditions, then the Supplier’s sole and exclusive remedy against the Provider is to discontinue using the Website.

In any event, the Provider’s liability to the Supplier or any third party in any circumstance arising out of or in connection with the Website is limited to the greater of (a) the amount of fees the Supplier pays to the Provider in the six months prior to the action giving rise to liability, and (b) £100.00 in the aggregate.

Nothing in these Supplier Terms & Conditions shall exclude or restrict the Provider’s liability for death or personal injury resulting from its negligence, nor for the Provider’s fraud or fraudulent misrepresentation.

MISCELLANEOUS PROVISIONS

The Provider reserves the right to assign or subcontract any or all of its rights and obligations under these Supplier Terms & Conditions, to a third party.

The invalidity of one or more provisions of these Supplier Terms & Conditions shall not affect the validity of the other provisions.

The Provider’s failure to act with respect to a breach of these Terms & Conditions by the Supplier or others does not waive the Provider’s right to act with respect to subsequent or similar breaches.

These Supplier Terms & Conditions, and the relationship between the Supplier and the Provider, shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.

These Supplier Terms & Conditions contain the agreement between the Provider and Supplier relating to their subject matter.

The headings to the Clauses are for ease of reference only and do not affect the interpretation or construction of these Supplier Terms & Conditions.

Date: November 2019
Use of this website constitutes acceptance of the Supplier Terms & Conditions and Privacy Policy.

Customer Terms & Conditions

INTRODUCTION

These terms and conditions (the “Terms & Conditions”) govern your use of https://mementovita.co.uk (the “Website"). Please read these Terms & Conditions and the Privacy Policy in full before you use this Website. If you do not accept these Terms & Conditions, please do not use this Website. Using the Website implies that you accept these Terms & Conditions. We do occasionally update these Terms & Conditions so please refer back to them in the future. The last time the Terms & Conditions were updated was 29/11/2019.

The Terms & Conditions govern the relationship between (a) Memento Vita Limited – Company number 12652137 (“Provider”), who own the website, https://mementovita.co.uk (“Website”), and whose address 8, Orchid Way, Torquay, Devon, TQ2 8GR; and (b) any user of services available through the Website (“Customer”).

THE BASICS

The Website is a platform where you, the Customer, can view profiles of, and obtain information about, Funeral services suppliers registered on the Website (“Suppliers”), and communicate with those Suppliers. In respect of some of the Suppliers, you can book and pay for the Supplier of your choice through the Website. The Website is merely a venue for Suppliers and the Customer to interact and, in some cases, form a contractual relationship. We, the Provider, are not, and do not become, party to any contractual relationship between you, the Customer, and the Suppliers.

REGISTRATION AND ESTABLISHING AN ACCOUNT

The Customer must register on the Website to create a Customer account (“User Account") in order to access the services on the Website. The Provider does not authorise anyone to register for a User Account unless they are able to enter into legally binding contracts.

Information uploaded onto User Account, including on profile pages, must be truthful and accurate.

The User Account includes, amongst others, the following functions:

– A dashboard and overview of all tools;
–A personal profile page
– Ability to monitor specific Suppliers;
– Ability to save favourite Suppliers;
– Funeral Planning Checklist;
– Funeral Planning Budget Tracker;
– Funeral Planning Guest List Tracker;
– Ability to review Suppliers;

Customers can deactivate their User Account at any time by contacting the Provider by emailing info@mementovita.co.uk

SUPPLIER LISTINGS AND INTERACTION WITH SUPPLIERS

If the Customer finds a Supplier in which they are interested, she/he can send an information request to the Supplier (an “Enquiry”) stating their surname, e-mail address and telephone number, and other requested information. In order for an Enquiry to be sent, the Customer will be required to login to their Account. The first communication between the Customer and Supplier must be via the Enquiry form.

Images of Funeral Director’s Listings are originally uploaded by Memento Vita via Google Maps and as such are in no way representative of the Funeral Directors in question. Once they assume ownership of their listings, they are the responsible for the representations of their businesses.

The Customer and the Supplier will each receive a confirmation once an Enquiry has been sent by the Customer to the Supplier.

The Supplier may then communicate with the Customer in connection with the Enquiry via the email or telephone (whichever is specified) provided by the Customer.

The Provider does not generally conduct identity checks. If Customers suspect that a Supplier has supplied false information, they are invited to notify the Provider through emailing info@mementovita.co.uk

RIGHTS AND OBLIGATIONS OF THE PROVIDER

Customers acknowledge that Suppliers – and not the Provider – are solely responsible and liable for the accuracy of the content uploaded by them to the Website.

The Provider may occasionally undertake upgrades and maintenance of the Platform. These works may result in restrictions in the usage on the Platform. The Provider will, where possible, aim to ensure that works that cause any such restriction are undertaken at a time when most Customers’ usage is least affected.

Each Customer acknowledges that the Provider is not responsible for checking the identity, or for the behaviour, of Suppliers or for establishing the nature, condition or existence of a Service.

INTELLECTUAL PROPERTY RIGHTS

The intellectual property rights in all content that appears on or relates to this Website, including but not limited to audio and video, images, text, trading names and databases, is protected by, is owned by or licensed to the Provider or the Suppliers. Reproduction of any part of the Website, in whole or in part, including the copying of text, graphics, audiovisual content or designs, is expressly prohibited.

Customers are permitted to download and print individual pages of the Website solely for their own personal use provided that you do not modify any content without prior express consent by the Provider.

By submitting reviews to the Website, Customers authorise the Provider to use them both on the Website and in separately published form (for example, in marketing materials).

The Customer hereby indemnifies the Provider against all intellectual property right infringement claims committed by the Provider due to materials provided by the Customer/uploaded by the Customer onto the Website.

ACCOUNT SECURITY

Customers are required to keep their Couple Account login details secret and not to pass them on to third parties. The Provider will never ask Customers to disclose these details. If Customers are contacted by third parties and asked for their login details, under no circumstances should they impart any of those details, but should immediately notify the Provider of the occurrence through emailing info@mementovita.co.uk. Should any Customers notice that their account is being used by an unauthorised third party, they should immediately report the matter to the Provider by emailing info@mementovita.co.uk and change their password.

COMMUNICATIONS AND REVIEWS

Customers may post their reviews of Suppliers’ Services (“Customer Reviews”) on the Website within 30 days of use of such Services. Customer Reviews can be up to 500 words long.

Customers are prohibited from using any obscene or defamatory language on the Website.

Please note that the Provider does not, and does not realistically have the ability to, verify the accuracy or otherwise of comments, Customer Reviews or Supplier Responses and is not responsible or liable for any such comments, reviews or responses.

The Provider nevertheless requires all Customer Reviews to be written by the Customer who has booked the Service being reviewed, or by his/her authorized representative, and may decline to post a Customer Review that the Provider finds does not do so.

In the event that any Customer Review appears on the Website but fails to be accurate, then without prejudice to any other available remedies, the Provider shall be entitled immediately to remove from the Website the relevant non-conforming Customer Review.

DATA PROTECTION AND PRIVACY

The Provider complies with its data protection obligations. Further details can be obtained from the Privacy Policy.

PROHIBITIONS

The Customer shall not directly or indirectly:

• breach any of the conditions contained within these Terms & Conditions
• With respect to the Website, its content, and databases comprised in the Website, in any form, whether by using automatic devices or manual processes, exploit, copy, distribute, reproduce, edit, translate, make publicly accessible or decompile any of the same
• Monitor content on the Website by means of robots, spiders, or other automatic instruments
• Use the Website for purposes other than those referred to in these Terms & Conditions
• Use the site or the tools and services on the site for the purpose of booking a service other than a Service under a valid Supplier
• Reproduce any portion of the Website on another website or otherwise, using any device including, but not limited to, use of a frame or border environment around the Website, or any other framing technique to enclose any portion or aspect of the site, or mirror or replicate any portion of the site
• Upload or send to the Website any contents or programs, which on account of their size or nature, might damage the Provider’s, Suppliers’ or other Customers’ computers or networks
• Include content on the Website that breaches any applicable criminal or other laws, or encourages any such breach
• Use or access the Website in any way that might endanger any computer system or network, including by making available any virus (for which purpose, “virus“ includes any program introduced into a system deliberately which carries out a useless and/or destructive function, such as displaying an irritating message or systematically over-writing the information on a user’s hard disk)
i. Post or transmit information that is in any way false, fraudulent, or misleading, or engage in any act that may be considered “phishing“ (whether primary, secondary or other) or that would give rise to criminal or civil liability
• Post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material; or (k) Refer to the Provider or any Supplier in any way that might lead someone to believe that the Customer or any website is sponsored by, affiliated with, or endorsed by the Provider or any Supplier.

RIGHT TO DELETE CONTENT

Customers are responsible for ensuring that their communications, and content posted through or in connection with the Website, including Customer Reviews and communications with Suppliers, do not infringe the law, the rights of any person or entity, or contain false information, personal insults, anything slanderous or defamatory, anything that infringes copyright, data protection law or the content guidelines. Without prejudice to any other available remedies, the Provider shall be entitled immediately to remove from the Website any communications or content that infringes these requirements, and to suspend or prevent the usage of any related Account.

INDEMNIFICATION

The Customer shall indemnify and hold the Provider and its affiliates in other countries (“Provider Affiliates”) harmless against any claims by third parties brought against the Provider or any Supplier arising out of or in connection with any breach of these Terms & Conditions on the part of the Customer.

NOTIFICATIONS

Messages are to be sent by email to info@mementovita.co.uk or by post to Memento Vita, 8, Orchid Way, Torquay, Devon, TQ2 8GR.

Notifications of copyright infringement must contain:

• Your postal address, telephone number and e-mail address
• Precise details about the content in question (insertion of the text or image) including a link to the website; c) A signed declaration in lieu of an oath, which implies that you:
i. Hold the exclusive rights to use the work
ii. Have not authorised the use of the material in question in this form.

LIABILITY OF PROVIDER

In no event will the Provider be liable for any lost profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from the Website, your use of the Website and/or any transaction between Customer and Suppliers, even if the Provider has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause of action. If you are dissatisfied with the website, you do not agree with any part of these Terms & Conditions, then your sole and exclusive remedy against the Provider is to discontinue using the site. Nothing in these Terms & Conditions shall exclude or restrict the Provider’s liability for death or personal injury resulting from its negligence; nor for the Provider’s fraud or fraudulent misrepresentation.

MISCELLANEOUS

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.

The Provider reserves the right to assign or subcontract any or all of its rights and obligations under these Terms & Conditions, to a third party.
These Terms & Conditions contain the entire agreement between the Provider and Customer relating to their subject matter.

The Provider recommends that each Customer save his/her own copy of these Terms & Conditions in a separate file on its PC or in print-out form.

The Provider’s failure to act with respect to a breach of these Terms & Conditions by the Customer or others does not waive the Provider’s right to act with respect to subsequent or similar breaches.

The headings to the Clauses are for ease of reference only and do not affect the interpretation or construction of these Terms & Conditions.
The invalidity of one or more provisions of these Terms & Conditions shall not affect the validity of the other provisions.

Our details
Our business’s name is: Memento Vita Limited
Our address for correspondence is: 8, Orchid Way, Torquay, Devon, TQ2 8GR
Our registered address is: 8, Orchid Way, Torquay, Devon, TQ2 8GR (12652137)

Our contact details can be found here:

Phone: 01803 659108
Email: info@mementovita.co.uk